Insights for Founders
Page 6 of articles on strategies, frameworks, and stories.
The 5 Secrets to Unlocking the Millionaire Mindset
Do millionaires think differently about money?
What is #75hard and What I Learned from Doing it
I love doing hard things.
How To Find Your North Star Metric
What if there was a single number you could measure… one number that you focus all of your attention on…
Tips to Optimize and Grow Your Average Revenue Per User
In 2009, my mentor Dharmesh Shah (co-founder of Hubspot) sat in my office in San Francisco and casually dropped an acronym I hadn’t heard.
B2B SaaS: How To Build Your Organization
Many founders throw money at new employees hoping their business will grow…
8 Brilliant Customer Success Tools to Dial-in Your Revenue Retention Process
Let’s pop the hood of your SaaS retention engine.
Churn Management 101
“_”HELP! I’m losing customers!”_”
5 Expensive Mistakes I've Made in My 30s That Could've Ruined My Life After 40
A few weeks ago, I owned up to the biggest mistakes I made in my 20s… mistakes that cost me literally _millions_.
The 7 Customer Success Metrics That Actually Matter for SaaS Companies
If you want to stop an investor like me dead in their tracks, show them these 7 numbers.
How to Create a Weekly SaaS Sales Team Meeting Agenda That Drives Actual Results
Do you have your dream sales team yet?
What Is a Customer Success Manager & What Do They Do for a SaaS Business?
“ _What the $%&# is a CSM… and how is that going to make me money?!”_
Offsites That Work: 5 Step Guide to Planning a Team Retreat Your Employees Will Love
I have a confession…